Fees and FAQs
Taking the first step—or perhaps giving it another go—can feel daunting or overwhelming.
I aim to be open and transparent about fees, policies, and the process of working together. If the information below doesn't answer your questions or ease any concerns, please reach out. We can figure it out together.
Appointments & Cancellation Policy
If you need to cancel or move an appointment, please provide as much notice as possible.
When an appointment is booked, the full hour is set aside for you and it is often difficult to fill a space at short notice.
Cancellation Policy:
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48+ hours' notice: No fee
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Between 24–48 hours’ notice: 50% of the session fee
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Less than 24 hours' notice: Full session fee
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No attendance and no notice: Full session fee
If I am able to fill the appointment time with another client, the fee will be waived.
A cancellation policy helps ensure the sustainability of the practice and that others waiting can access support.
I understand that unexpected situations can arise, and these will be considered on an individual basis.